IT Service Management: With the IT Service Management (ITSM) solution you are able to manage and deliver services to your users through a modern, single cloud-based platform.Departments, work groups, and even devices can assign, prioritize, collaborate, get down to root cause issues, and intelligently orchestrate actions. Any application user on the Now Platform® can make requests through the service catalogues, find information in common knowledge bases, and be notified about the actions and information they care about the most. Using a single data model, it’s easy to create contextual workflows and automate any business process.Īnyone, from the business user to professional developer, can easily build applications at lightning speed. The Now Platform® delivers a System of Action for the enterprise. ServiceNow is an aPaaS (Application Platform as a Service) model and is the fastest growing enterprise cloud platform. It provides the customers a modern platform with extensive functions and several integrations. With the modern platform, workflows can be easily created to automate several business processes to make work easy.
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